• About Us
  • Advertise
  • Contact Us
  • DMCA
  • Follow on Google News
Tuesday, August 5, 2025
  • Login
Tribune Newsline
  • Home
  • India
    • National
    • State News
  • Business
  • Education
  • Entertainment
  • Lifestyle
    • Health & Fitness
    • Fashion & Beauty
    • Travel
    • Photography
    • Food
  • Tech
    • App News
    • Gadgets
  • Auto
  • Sports
  • World
  • Others
    • Agriculture
    • Science
    • Astrology
    • Finance/Money
    • Social Work
    • Press Release
    • Religion
No Result
View All Result
  • Home
  • India
    • National
    • State News
  • Business
  • Education
  • Entertainment
  • Lifestyle
    • Health & Fitness
    • Fashion & Beauty
    • Travel
    • Photography
    • Food
  • Tech
    • App News
    • Gadgets
  • Auto
  • Sports
  • World
  • Others
    • Agriculture
    • Science
    • Astrology
    • Finance/Money
    • Social Work
    • Press Release
    • Religion
No Result
View All Result
Tribune Newsline
No Result
View All Result
Home Business

How UpSale, India’s first AI-based Restaurant Interactive Menu is all set to revolutionize the USD 68B HoReCa Industry

Tribune Newsline by Tribune Newsline
February 13, 2023
in Business
UpSale India's first AI-based Restaurant Interactive Menu
Share on FacebookShare on Twitter

UpSale with WhatsApp is skyrocketing sales and ROI for restaurants and has successfully enabled HoReCas to generate customer loyalty with a retention rate like never before.

India, the land of spices, is indeed one of the most favorable ecospheres for the restaurant industry because of the way diverse flavors are accepted and appreciated. But the pandemic proved to be a major setback for the dine-in segment after which the industry experienced a digital hunger that demanded the automation of restaurant management, labor management, menu management, and customer retention solutions among several others.

Related posts

Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation

Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation

July 31, 2025
Labmentix to Empower 1 Lakh+ IT Interns with Real-World Project Experience by End of Year

Labmentix to Empower 1 Lakh+ IT Interns with Real-World Project Experience by End of Year

July 25, 2025

Although several players in the market have helped ease and scale operational efficiencies for restaurants through smart, innovative SaaS products and POS systems; Sadly, 6 out of 10 restaurants still shut down within the very first year of their incorporation because of major gaps in ROI and profitability. This is when founders Sukrat Ray and Neha Khandelwal discovered the need to disrupt the restaurant SaaS industry to help restaurants enhance their dine-in services and boost profitability through a seamless engagement, marketing, and payment ecosystem.

Founded in September 2021, UpSale empowers restaurants to engage with their customers individually, collect customer feedback, and market and re-market their offerings, all backed by its proprietary next-gen menu engineering technology. This will help all restaurants offer a seamless, hyper-personalized dining experience to each of their customers.

UpSale breaks away from conventional communication channels like email and SMS and connects restaurants with their customers directly through WhatsApp, the most preferred communication channel used by Indians today.

UpSale with WhatsApp is skyrocketing sales and ROI for restaurants and has successfully enabled HoReCas to generate customer loyalty with a retention rate like never before.

Their menu engineering technology allows managers to suggest foods and upsell items while ensuring a hyper-personalized dine-in experience for every customer, whether new or recurring.

“Our proprietary cloud-based interactive WhatsApp dine-in menu is not just a menu, but a revolutionary ecosystem that is every restaurant’s key to boosting sales and making guests fall in love with their services and offerings,” said Sukrat.

UpSale’s resolve-to-evolve approach to customer feedback

While customer feedback is crucial for every restaurant owner to know what aspects they can work on to please and attract more customers, dealing with the cons of negative feedback is not something every restaurant can handle. This puts F&B merchants in a difficult spot when it comes to acquiring customer feedback, thus increasing customer attrition. UpSale simplifies the feedback muddle for restaurants by helping them gather customer feedback through an ingenious method. This helps restaurants get familiar with the nuances of the loopholes in their services and allows them to work on improving their customer services, all while ensuring their public image is not affected.

“We have had endless brainstorming sessions with our team to crack the feedback crisis every restaurant owner faces in India. We have also discovered that restaurant owners are more eager to know the negative reviews because that way they can leave no stone unturned in offering the best to their customers. From issues with crockery to chutneys and the ambience, I have seen all kinds of feedback and I couldn’t be happier about the way UpSale’s resolve-to-evolve approach is bridging the gap between restaurants and their customers without negatively impacting anybody,” said Neha.

Growth is just an understatement when it comes to numbers

Within just one year of its launch, Upsale has already acquired 750+ restaurants pan India including restaurants, cafes, bars, hotels, and nightclubs. The company is currently handling 4.5L+ menu scans a month, 10L+ unique consumers and is witnessing a stupendous 30 per cent month-on-month growth.

UpSale’s clients are currently witnessing a minimum 20-25 per cent growth in sales and revenue along with an unexpected boost in positive, genuine Google reviews as well, which have in turn enhanced footfall and generated immense trust among consumers for the restaurants.

“We’ve worked very hard to identify loopholes in the restaurant industry from the perspectives of both sellers and eaters, and have developed and executed solutions that are backed by technology, human intelligence, and AI – a combination that I haven’t seen executed in the way UpSale does. It also puts the company in a position to launch its financial services segment in future to have an upper hand on digital wallets, invoicing, and offering capital to restaurants that are often refused loans”, added Neha.

Can UpSale help restaurants attract customers?

Restaurant owners spend 5-8 percent of their total budget for marketing purposes, but finding and attracting new customers that are looking for what they offer is still a challenge. UpSale aims to resolve this issue and minimize their marketing expenditure by helping every restaurant run targeted ads and campaigns on Facebook, Instagram, and WhatsApp. With ground-breaking algorithms, UpSale helps restaurants thrive through the Meta ecosystem by running curated ads to attract new and look-alike customers.

Its fast-growing popularity among Indian F&B merchants empowers its data-driven ecosystem to connect every restaurant with consumers who will resonate the most with its services. “We look at restaurant merchants, whether big or SMEs, as our equal partners and all of them want to connect with customers directly without any third-party platforms acting as digital landlords. We are committed to supporting our merchants (partners), to help them generate more sales and increase their efficiencies by giving them an easy and advanced tech platform. With this, we can ensure their sustainability and profitability. UpSale will only grow when our clients grow, that’s how I see it and that’s how we have designed our company to be,” said Sukrat.

Learn more – https://upsalesuite.com/

Tags: HoReCasinnovative SaaS productsNeha Khandelwalrestaurant SaaS industrySukrat RayUpSaleWhatsApp dine-in menu
Previous Post

Delhi Pythian Council launched by a speaker at Delhi Vidhan Sabha; Manoj Tiwari nominated as Ambassador of Delhi Pythian Games

Next Post

‘Walk-in Cafe’ – A concept of breathing new life into coffee shop culture

Tribune Newsline

Tribune Newsline

Related Posts

Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation
Business

Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation

July 31, 2025
Labmentix to Empower 1 Lakh+ IT Interns with Real-World Project Experience by End of Year
Business

Labmentix to Empower 1 Lakh+ IT Interns with Real-World Project Experience by End of Year

July 25, 2025
Bengaluru-Based Plyneer Launches India’s First 100-Test Campaign for New Fire-Resistant Product Line
Business

Bengaluru-Based Plyneer Launches India’s First 100-Test Campaign for New Fire-Resistant Product Line

July 24, 2025
Where Plots Breathe and Tech Makes It Easy: Manortha Builders Introduces Oxygen Park in Dholera
Business

Where Plots Breathe and Tech Makes It Easy: Manortha Builders Introduces Oxygen Park in Dholera

July 23, 2025
The Wellness Revolution Starts with AirX: How AirX Is Using Microalgae Tech to Clean India’s Indoor Air
Business

The Wellness Revolution Starts with AirX: How AirX Is Using Microalgae Tech to Clean India’s Indoor Air

July 18, 2025
Shaligram Infotech Celebrates 10 Years of Driving Digital Innovation for Global Businesses
Business

Shaligram Infotech Celebrates 10 Years of Driving Digital Innovation for Global Businesses

July 12, 2025
Next Post
‘Walk-in Cafe’ - A concept of breathing new life into coffee shop culture

‘Walk-in Cafe’ - A concept of breathing new life into coffee shop culture

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

RECOMMENDED NEWS

CONSILIUM, the first science fiction is all set to release on 10th December

4 years ago

Indian Railway launches upgraded e-Ticketing Website & Mobile App for booking of online Railway Tickets

5 years ago
FPIs start trading in the Commodity Segment in India, Ohm Dovetail facilitates First Trading Clearance

FPIs start trading in the Commodity Segment in India, Ohm Dovetail facilitates First Trading Clearance

2 years ago
iTechGenic Partners with Microsoft Azure and G7 CR Technologies to Revolutionize Engineering Management with AI-Driven Insights

iTechGenic Partners with Microsoft Azure and G7 CR Technologies to Revolutionize Engineering Management with AI-Driven Insights

2 years ago
Deepika Padukone wears Louis Vuitton while presenting the FIFA World Cup Trophy in its Louis Vuitton Trunk at the FIFA World Cup Final Match

Deepika Padukone wears Louis Vuitton while presenting the FIFA World Cup Trophy in its Louis Vuitton Trunk at the FIFA World Cup Final Match

3 years ago

Delhi gets its first world-class Sound Centre for Hearing Care

4 years ago

BROWSE BY CATEGORIES

  • Agriculture
  • App News
  • Astrology
  • Auto
  • Business
  • Education
  • Entertainment
  • Fashion & Beauty
  • Finance/Money
  • Food
  • Gadgets
  • Health & Fitness
  • Lifestyle
  • National
  • Photography
  • Politics
  • Press Release
  • Religion
  • Science
  • Social Work
  • Sports
  • State News
  • Tech
  • Travel
  • Uncategorized
  • World

BROWSE BY TOPICS

Ace Entrepreneur actor Artificial intelligence Bengaluru Blockchain technology COVID-19 Cryptocurrency CSIR DBT Delhi Department of Biotechnology digital marketing DST Dubai Education entrepreneur Fairplay Gujarat Gurugram Hyderabad IIT Delhi Indian Institute of Technology Influencer Influencerquipo innovation Kingston Technology K Raheja Corp Homes LANXESS memory products and technology solutions model MoES Mumbai Music Industry producer Pune real estate research science Shan Se Entertainment Shantanu Bhamare Social Activist social media Surat technology solutions Urvashi Rautela

Latest News

Shingar Cosmetics Brings a Legacy of Indian Beauty into the Present with their New Line of ‘Shingar Silky’

Shingar Cosmetics Brings a Legacy of Indian Beauty into the Present with their New Line of ‘Shingar Silky’

August 4, 2025
Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation

Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation

July 31, 2025
Udaan Retreats: India’s First Aerial Arts Retreat Platform Launches in Rishikesh

Udaan Retreats: India’s First Aerial Arts Retreat Platform Launches in Rishikesh

July 30, 2025
The Expertise of Lemon Salons: Where Beauty Meets Precision

The Expertise of Lemon Salons: Where Beauty Meets Precision

July 28, 2025
Labmentix to Empower 1 Lakh+ IT Interns with Real-World Project Experience by End of Year

Labmentix to Empower 1 Lakh+ IT Interns with Real-World Project Experience by End of Year

July 25, 2025

Popular News

  • IIT Delhi launches new online platform to facilitate researchers

    61 shares
    Share 24 Tweet 15
  • Decimal Point Analytics (DPA) with 400 candidates, targets for 4000-Mega job and Career Opportunities

    55 shares
    Share 22 Tweet 14
  • Bonding well with your in-laws

    55 shares
    Share 22 Tweet 14
  • Euro Pratik set to revolutionise Indian interiors market

    54 shares
    Share 22 Tweet 14
  • Jasmin Bhasin on the Cover Page of The Lifestyle Journalist Magazine

    53 shares
    Share 21 Tweet 13
  • Fashion Designer Seema Kalavadia honoured with Times Icons of Surat 2020-21

    53 shares
    Share 21 Tweet 13
  • IIM Rohtak Welcomes the Governor of Haryana

    53 shares
    Share 21 Tweet 13

Tribune Newsline, digital news and story platform bring you the news, articles, stories, and opinions on the latest happenings worldwide covering various sectors like nation, politics, and governance, social sector, review, foreign affairs, defence and security, latest review, lifestyle, entertainment, sports, technology, auto sectors, education, business and start-ups updates, Agriculture, Science, finance, money, food, and culture, etc.

Follow us on social media:

Latest News

  • Shingar Cosmetics Brings a Legacy of Indian Beauty into the Present with their New Line of ‘Shingar Silky’
  • Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation
  • Udaan Retreats: India’s First Aerial Arts Retreat Platform Launches in Rishikesh
  • The Expertise of Lemon Salons: Where Beauty Meets Precision
  • Labmentix to Empower 1 Lakh+ IT Interns with Real-World Project Experience by End of Year
  • Bengaluru-Based Plyneer Launches India’s First 100-Test Campaign for New Fire-Resistant Product Line

Category

August 2025
M T W T F S S
 123
45678910
11121314151617
18192021222324
25262728293031
« Jul    

Recent News

Shingar Cosmetics Brings a Legacy of Indian Beauty into the Present with their New Line of ‘Shingar Silky’

Shingar Cosmetics Brings a Legacy of Indian Beauty into the Present with their New Line of ‘Shingar Silky’

August 4, 2025
Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation

Trusted Inclusive Futures Network Hosts Groundbreaking Evening of Inclusion, Dialogue, and Representation

July 31, 2025
  • About Us
  • Advertise
  • Contact Us
  • DMCA
  • Follow on Google News

© 2022 Tribune Newsline.

No Result
View All Result
  • About Us
  • Advertise
  • Contact Us
  • DMCA
  • Home
  • Privacy Policy

© 2022 Tribune Newsline.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In